Abbe Meehan is the President of TEC Resource Center, a unique facility in Farmingdale, Long Island, providing employee and management development solutions that help organizations become better aligned, boost sales, and increase customer and employee satisfaction. With over 20 years of business management and human resources experience, Abbe specializes in helping people and organizations reach their full potential.
When you are helping your customers, coworkers or managers, do you make it easier for them or harder? It sounds crazy to think that we would ever make it harder for people intentionally, but... Read more
The best leaders are coaches. Like coaches, they give direction. They scrutinize performance. They strategize when the team is struggling and they are there to praise the victories. They... Read more
I was just out on the west coast for a conference and decided to extend the trip and go to The Grand Canyon; magnificent, by the way. I had to change my travel plans a few times as I was pla... Read more
WIIFM? What’s in it for me? That’s what everybody wants to know. So tell them! As a manager, it can be frustrating to work with this type of attitude; especially if you are a true team playe... Read more
Do you like talking on the phone? If not, you may be conveying something other than excellent customer service when you pick up the phone. Most of us are very busy at our jobs. The phone rin... Read more
Life is stressful. Work is stressful. And we have to balance it all. I’ve learned a few things over the years that have really helped me with the work-life balance thing, so I thought I woul... Read more
The good news part is easy, but when we have to deliver bad news…not so easy. Help yourself by trying a few things to help relieve some of your own anxiety. Get to it. Procrastination only m... Read more
I had to re-register my car. I admit, it was a very complicated situation. It was leased through my company and I wanted to sub-lease it to my son. He was going to take over the lease, get h... Read more
Turnover costs us money, frustrates us, and interferes with the production of the department. It’s so important to find ways to keep our good employees and yet we probably don’t spend too mu... Read more
In the New York area, we have something called EZ Pass which is a tag in your car which allows the Bridges and Tolls Authority to collect its fee for maintaining the roads. Many states have... Read more
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