Author: Manny Roman

Manny Roman has over 35 years in the healthcare technology management and service industry. He has worked for manufacturers and independent service organization in training and leadership development. He is co founder of two independent service training organizations and founding member of the Imaging Community Exchange - ICE. Visit the site at www.imagingigloo.com.

Author Daniel Pink speaks of an incident that may or may not have occurred in the 1960s in President John F. Kennedy’s office. Playwright, Congresswoman and Ambassador Clare Booth Luce was concerned that Kennedy was attempting to accomplish too many things so she said, “A great man is a sentence.” The president asked what that meant.

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A long, long, time ago, in a management course at Cochise College in Arizona, I was introduced to the work of psychologist Frederick Herzberg. He’s the guy that proposed that there are two factors that influence people at work, aptly named the two-factor theory (and also as the motivator-hygiene theory) of motivation. I recently came across a reference to the theory in an article on motivating a team.

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In a recent research study on human capital management trends, it was found that best-in-class companies are 21 percent more likely to view recognition as extremely valuable for driving employee performance. They are 22 percent more likely to consider recognition programs to be extremely valuable to their success. Those that use social recognition are more likely to retain their employees than organizations without any form of recognition. Those businesses with standard processes in place to measure engagement are 24 percent more likely to have employees who rate themselves as highly engaged

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I will be conducting presentations at upcoming conferences and am preparing myself by reviewing the presentations. As I review, I remind myself about what makes good presentation skills. These are skills that cause the audience to actively listen and possibly act as a result of the presentation.

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In a recent television program, the boss of the business said, “When there is no clear option the best thing is to do nothing.” This put my remaining brain cells to work. What exactly does this mean? How well did the individual research his options before arriving at the conclusion that there was no clear option? Did he give consideration to the consequences of inaction?

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According to multiple sources on the Internet, the average amount of remotely conscious decisions an adult makes each day equals about 35,000. In contrast, young children only make about 3,000 decisions each day. We know this is true. As the commercial said, “You can’t put anything on the Internet that isn’t true.”

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