Advances in medical technology are revolutionizing health care delivery, creating an increasing demand for SPBS to service and repair the equipment needed to safely diagnose and treat patients. The company’s recent move to the Dallas-Fort Worth Metroplex, one of the epicenters of the medical industry, positions it to meet this demand in Texas and throughout the country.
With a company that is forecast to quadruple in size in the next 10 to 15 years, SPBS President and CEO Jeff Daugherty explains, “Hospital leaders tell us that managing these new technologies is one of their biggest challenges. We shoulder this responsibility by keeping their equipment operating optimally so they can instead focus on what they do best – overseeing the safety and well-being of patients.”
Field service offices across the state of Texas and in Oklahoma, New Mexico, Arizona, Colorado, Missouri, New Jersey, New York and Florida, allow the company to offer clients local service technicians, which drastically cuts down on response time. SPBS has been using the field service model throughout the Southwest region since its launch nearly 40 years ago.
Local technicians offer customer-centric service that is increasingly important as health care facilities decentralize and consolidate.
“In addition to supplementing labor for hospitals, our technicians go to off-site surgery sites, imaging centers, stand-alone emergency departments, urgent care centers, and physician practices – wherever the equipment is located. That’s why the demand for SPBS’ services continues to increase,” says Danny Mobley, the director of sales and marketing.
“The health care industry is growing rapidly, and the technology that supports it seems to advance at exponential rates. We know that this move to the heart of the country will position us to be even more responsive to the needs of our clients.” Daugherty concludes, “As long as we have human beings, there’s going to be a need to service and repair medical equipment.”
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