If you have ever attended my presentation on customer relations, you know that I rely heavily on personality identification. I contend that having a good concept of the varying personalities... Read more

By Manny Roman Last month, I wrote about how our expectations can be unrealistic and about the pain caused when they are not met. In this column, I will continue the discussion of expectatio... Read more

By Manny Roman, CRES I was enjoying a few cold ones with a dear friend the other evening and the conversation turned to business, as it usually does. The particular subject was the manner in... Read more

By Manny Roman, CRES As is usually the case, what I write about is brought on by an event that transpires in my daily activities. The topic of this writing is no different. I have hearing lo... Read more

By Manny Roman, CRES I am writing this in early April. If you are reading this in June, then a couple of good things have transpired. TechNation continues to be the voice of the industry and... Read more

By Manny Roman, CRES I was struggling to discover a topic to write about that I would find interesting to write about. Since I have led such a sheltered life, there exists an excessive amoun... Read more

By Manny Roman, CRES I was having a few cold ones and good conversation with some of my neighbors one beautiful Vegas night. We do this often and since we are all older, we can repeat the co... Read more

By Manny Roman, CRES I am writing this in early January as I recuperate from the New Year’s festivities. We had some dear friends visiting us and we wanted to take them somewhere that none o... Read more