
Founded in December 2014 by Gill Rios, G5 Medical LLC was born from a vision to revolutionize biomedical equipment repair.
Every service call, every contract and every partnership forged is guided by the five pillars of the G5 Promise:
• Guidance: Leading our partners through audits, compliance and service needs with trust and expertise.
• Growth: Advancing through continuous training, education, and innovation.
• Gratitude: Serving with appreciation and respect for our partners, patients and communities.
• Genuine Care: Approaching every relationship with compassion, integrity and openness.
• Going Beyond: Extending our service to ensure quality care is delivered everywhere.
G5 Medical Owner & Founder Gill Rios recently shared more information about the company.
Q: WHAT ARE SOME OF THE SERVICES AND PRODUCTS YOU OFFER?
A: G5 Medical provides comprehensive healthcare technology management (HTM) services, including preventive maintenance, corrective repair, equipment calibration and full asset life cycle management for hospitals, clinics, dental and specialty practices.
We are especially excited about our expansion into full-service equipment management programs using our CMMS platform, which allows facilities to track assets in real time, streamline compliance and reduce reliance on third-party vendors by bringing more service in-house.
Q: HOW DOES YOUR COMPANY STAND OUT IN THE MEDICAL EQUIPMENT FIELD?
A: What sets G5 Medical apart is our commitment to partnership, not just service. We focus heavily on regulatory compliance, Joint Commission readiness and delivering OEM-level quality with a personalized approach.
Our investment in advanced test equipment, technician training and strong vendor relationships allows us to support a wide range of medical devices while maintaining high standards. We also prioritize transparency with our clients through detailed reporting and real-time service tracking.
Q: DO YOU HAVE ANY GOALS YOU WOULD LIKE TO ACHIEVE IN THE NEAR FUTURE?
A: Our goal is to continue expanding our presence across California and surrounding regions while helping healthcare facilities transition to more efficient, in-house service models.
We are focused on growing our team, investing further in training and technology, and building long-term partnerships with healthcare organizations that value quality, compliance and reliability.
Q: IS THERE ANYTHING ELSE YOU WOULD LIKE TECHNATION READERS TO KNOW?
A: At G5 Medical, we believe in supporting healthcare beyond the equipment. Our mission is to help facilities stay audit-ready, reduce downtime and ultimately support better patient care. We take pride in being responsive, dependable and committed to doing the job right the first time.
For more information, visit g5-medical.com

