Author: Frank Magnarelli

Frank has over forty years of experience developing and managing single and multi-hospital based biomedical programs in the US and the Middle East. His experience also includes managing service for medical device manufacturers and directing clinically oriented technology acquisition programs.

Company CEOs love to hear positive feedback from their customers. They frequently hear complaints, but they seldom receive direct praise. A simple way for you to improve vendor relations is to let a CEO know when their company has provided excellent service. You will be surprised by some of the benefits you might receive from this simple act.

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