Our vision is to revolutionize commerce between customers and service providers by transforming it from a slow, expensive, and antiquated phone-call system to a fast, competitive, and technologically advanced experience.
What is it? How does it work? Â
Riding the coattails of the most popular ride share apps, food delivery apps, and TaskRabbit, Downtime Trace is a mobile app for medical equipment maintenance and repairs. From their mobile phones, hospitals and imaging centers experience the following while the app tracks and stores important data for easy future access to their service information:
1. Blast a service need
2. Choose a bid based on pricing, response time, and a service provider’s rating/reviews
All service providers have been vetted as competent to service the specific make/model of the equipment, are properly insured, and motivated to perform because of the ratings/reviews system
3. Receive in-app communication
4. Approve final work and pay customers
Pay through the app and Downtime Trace pays service providers within 3-5 days of the customer’s approval of a job.Â
5. Give the service provider a rating and review
For more information, visit downtimetrace.com.
