DataBank has been working within the health care industry since 1975, maintaining patient records with a strong focus on data management. The continued success of DataBank is a testament to its leadership and employees. They ensure the company continues to grow and adapt. From humble beginnings, DataBank has taken the time to develop its own content management products and has partnered with the largest electronic content management (ECM) companies in the industry.
Looking at present day, the needs of health care enterprises have changed. DataBank opted to offer products and services in a more digital and technical landscape. As a company, it has always kept its eyes and ears on the health care industry. Feedback from existing clients and experts in the field enabled DataBank to expand its solution set and geographic reach. As the needs of health care providers become less and less linear, they no longer look for a vendor to provide them with a single solution set to solve one problem, especially as data management needs become more diverse and expand beyond the traditional four-walls of a hospital. Medcise was born to offer wider solution sets to meet those needs. To better serve North American health systems, it refocused its efforts into health care solutions, deepening the products and services DataBank offers. By just focusing on one solution, it did the industry a disservice. By offering a wider breadth of health care offerings under one umbrella (the Medcise brand), DataBank is able to provide hospitals with a more targeted approach and specialized solutions to meet unique pain points.
Q: What is the main focus of Medcise?
A: The main focus of Medcise is to offer a solution to North American health systems that allows them to manage the disparate part of patient information in an ever-increasingly distributed environment (i.e., physicians’ practices, home health, etc). ECM technologies adopted by the industry, by and large, have done a great job of making us a more digital society from a HIM-standpoint.
However, from DataBank’s perspective, there’s still an acknowledgement of the fact that there are aspects of those records that are hard to manage.
Medcise aims to provide two critical pillars of support to health care providers. First, the option of many different “on-ramps” allows health systems to have a variety of patient-data capture tools. The second pillar is to then get that patient information into a platform where it can be quickly and accurately classified to the degree that a clinician or caregiver requires, all within an aggressive turnaround time.
Q: Can you please tell us a little about the services Medcise offers?
A: Our first step and guiding principle is to talk to potential customers about their own unique needs and using this information to stack available technologies and solutions that address those main points. The solutions that Medcise offers include, but are not limited to, point-of-care scanning and indexing models (in support of HIMSS Stage 7), remote capture and scanning services, data indexing and classification, image and data quality assurance services, traditional digital conversion (paper-to-digital) and data migration services (digital-to-digital).
Q: How does Medcise stand out in the industry?
A: When I look at Medcise, I believe it stands out in the industry in a couple of ways. Primarily, it does not expect health systems to fit inside a preconceived notion of what the perfect solution looks like. We are not forcing them to fit into any processes or standards that may not be best for them or does not fit their unique needs. Secondly, Medcise allows health providers the opportunity to take advantage of world-class technologies, all while maintaining a low footprint to their overhead and/or IT infrastructure. Additionally, DataBank has an array of facilities across the country that can support the processing and delivering of data, regardless of where a health system is located or in what time zone they are in. Lastly, we are proud to say that Medcise is a technology-enabled service that allows us to compliment the right solution that targets a health care enterprise’s individual challenges; where some competitors may lead with a specific technology, we lead with what is best for the customer.
Q: Do you have any specific goals that you want Medcise to achieve in the near future?
A: If you look around health care right now, there are big grassroots companies all hopping on the bandwagon of making the industry more efficient. Everyone is acknowledging that health care cannot continue to grow, from a cost-perspective view, at the pace that is it is currently developing. Clinicians need to continue to provide high-quality care and to deliver it as efficiently as possible. When you look at the services Medcise offers, we align nicely with those two initiatives. We are helping to collect and classify information so that it gets to a central place for easy physician access and doing so at a very predictable cost model. What DataBank wants to do with Medcise is to take the competencies that we have developed over nearly 50 years of working in this space and align them with the nation-wide goals of our health care systems. We do not want to be a brand that is selling a product to the industry, we want to be a brand that helps health care providers meet their own initiatives and overall increase the quality of patient care.
Contact: Jordan Bires
National Healthcare Practice Director
Phone: 1 (800) 873-9426
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