Q: Can you help me with this error DiagCode: 218.84PY.4BE3.37 software build version: 18.104.22.168. The error code appears when the doctor turns on the device.
A: Refer to service bulletin INT-060. Check these cables to the control panel: UMB -To- SPD cable, CP Segment 1 cable, and the CP Segment 2 cable. On each cable verify that the green and white wires (USB D+/D-) are tightly twisted together (four twist per inch or four twist per 2.54 CM) between the connector and the cable insulation. Verify each of the connector pins are fully engaged with the locking tab. Verify that none of the control panel cable pins are bent or recessed. Replace cables as necessary. If the problem persists, replace either the control panel or the CPM board inside of the control panel. For 218 error, you can try to reinstall software.
A: 218 Error: AnnotSP Unanticipated Error Description. The Annotation Signal Path has reported an error for which there is no recovery. Scanning has stopped. Corrective Action: This indicates a software error. Replacing hardware, or the current revision software is unlikely to solve the problem.
Siemens Arcadis Varic
Q: Does Siemens transferring stored images to an external node that was not installed on initial setup? I mean transferring a complete image file hierarchy. The C-arm has previously been hospital-based while now it is stationed at a small pain clinic, i.e. off network. Our technician tried his best the other day, even trying in dialog with Siemens support center in Germany to no avail. I can only export data recording the files on CD/DVD but the USB port doesn’t seem to recognize a stick nor a portable SSD unit although it’s been configured matching the running Windows service pack.
A: If you do not have a suitable PACS network, then you can use a software called DVTK. You can download this software for free and install in any Windows PC. DVTK needs configuring, it has its own default settings like port number: AET etc. but you have to designate an IP for the windows PC LAN which must be compatible (on the same subnet segment) with the Siemens Arcadis. Then, you can download a free Dicom viewer, like Dicom-M. But, again, you will need to be able to access the Siemens service in order to configure the DVTK as a destination storage node. If the Windows PC is using antivirus, you may have to disable the antivirus or if using Windows 10 then you have to create a rule to allow incoming and outbound traffic, otherwise the DVTK communication will not work. Images successfully sent to your Windows PC are saved into a local folder, you use the Dicom-M to access the folder image, open to be able to display the Dicom image. On another note, in the Arcadis service (VC10A (Gen2)) software there is a section for local drives like USB or a USB HDD. If the USBs are not auto recognized, then there is a USB learning feature within the same section. You can bring up the help file usually with F1. (This feature is only on VC10 Gen2 systems.)
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