A: If your monitor is running on V7.2, then that’s the problem. You will need to upgrade the software to V7.3
A: This happens sometimes if you replace the DAS module. Reloading the software will fix the issue.
A: The DAS module information is correct, but there is more to it. If the main board has V7.2 loaded on it, it will need to be upgraded to V7.3. Reloading V7.2 may not fix it or only fix it temporarily. GE came out with V7.3 to correct the rebooting issue. This rebooting happens at the GE logo when it is first turned on. Now, if the rebooting happens at the main monitoring screen, then the problem is the DAS Module, and that module will need to be replaced.
A: I would encourage you to NOT invest time in replacing any parts in the scanner. Typically, this is an applications issue. The user is most likely NOT following the proper instructions in minimizing acoustic power, minimizing the use of Color and 3D modes. There are instructions in bold print in most OEM user manuals that speak to this.
A: We have seen and had customers with that problem a fair amount of times and it is almost always caused by a NAIM board. As you know, the signals go through the Scanhead Select and I remember seeing that cause the same symptom once.
A: Replace the front-end controller.
A: The error code indicates the following:
201 FEC Failed With Error Code 1
The Front-End Controller has reported an error for which there is no recovery. Scanning has stopped. This indicates a software defect which probably resulted from a hardware error. Please run diagnostics on the FEC board and replace as needed. It is pretty likely that the FEC needs to be replaced. Since it does not seat into the AFP or the scan head select board, like the other front-end boards do, the best “re-seat” attempt you can do is to check the ribbon cable connections, just to have a look, but it is likely the FEC is shot.
A: It is worth checking the power connections to the acquisition front plane and the two ribbon cables at the rear of the FEC to make sure they are not loose, but a 201 almost always means a failed FEC. If you are not trained or experienced on accessing the front end using the “Beverly Crusher” bar and how to reseat the FEC cables, I suggest you seek help. The parts can be easily damaged.
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