Siemens Arcadis Varic
Q: What causes the computer to hibernate immediately when finished booting up and how do I solve this problem? In this case, the BIOS battery is healthy and it looks like the Syngo boots and counts and shows examination, patient registration ready and then goes to hibernate. I tried to turn on the computer and it’s the same, it goes to hibernate.
A: I suspect the BIOS battery had a bad day and the remote power option has been corrupted/changed. On a few occasions the BIOS battery is not completely exhausted and it does strange things to the BIOS settings. During boot, select F2 or DEL to access BIOS. If you are not asked for a password, you can be sure the BIOS battery is the problem. If you remove the battery when powered-off all settings will be lost, if you have a BIOS disk then it’s easy to correct after replacing the BIOS battery. FYI: You must follow the BIOS install instructions exactly as written. If your PC is M450/M460 there is a new BIOS Version ‘E’ as I recall it has an updated install manager.
A: If the BIOS settings are lost due to a battery change Syngo will not start. You may get a “software cannot be found” or “system disk not found” message.
A: Very odd if the BIOS battery is good. Can you double check that the remote power open is turned on? Did this issue start on its own without any service interaction? You could check the cart power on/off switch assembly, the power switch when pressed starts the hibernation function via software. Also have you done a FULL shutdown via browser? The software after 15 hibernations (I think) will display a message about doing a full shutdown. This cleans up some Windows temp folders.
A: If you look at the circuit diagram M50/D50 Power supply. On the right hand side, you will see the DVP3 board (in the PC) and X4 Site-On connections. The D50 K14 contact and green LED (D27) gives the “On” signal to the PC and to Hibernate when the system is shutdown normally from the “Off” switch. Can you check the D27 LED & X4 to DVP board?
Puritan Bennett 840
Q: We’ve got Puritan Bennett 840 from Japan. Can anyone help to give guidance on how to change the language to English? Soldering/desoldering is not problem, but we do not know where to search for the corresponding chips.
A: Language change is only possible with software
AGFA CR 30-X
Q: Can anyone please provide the service log in username and password for the AGFA service configuration tool? I have CRService and Agsrvc2ls for the PC user login but this doesn’t gain full service access for motor stall calibration.
A: Input only the password on the service client.
Q: Please can someone assist me on how to locate the setting parameters to change the language of a Fresenius multiFiltrate machine?
A: You must first enter the service menu. The system must be turned off via I/O. The power switch on the rear of the system must be turned on. Press and hold the Start/Reset key. Simultaneously press the I/O until the yellow status indicator lights up.
5.2.2 Selecting the Language
Use the rotary selector to select the desired language and press OK. Turn off the system via the I/O key immediately thereafter. Once again turn on the system via the I/O key and restart the Service program.
Reply: Yes, I did all the above, but to progress to use the rotary selector to select the language, I need to enter a service password. That’s where I am stuck.
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