TruAsset CMMS software is continually evolving to meet the ever-changing needs of its health care customers.
“We listen to our customers, and in a desire to offer an easier way for prospective clients to obtain the information that pertains to them, we have launched our new website with an updated listing of our features. The best part is that our current customers enjoy these features and upgrades at no additional charge,” according to a news release.
New Website: TruAsset has a new website that provides information about its software to ISOs, Biomedical/HTM, Facilities/Plant Operations and EVS with features that benefit the objectives of each group. Visit www.truasset.com for more details. TruAsset will also be launching a blog soon to keep current and prospective clients apprised of new and upcoming changes to its program and additional valued information.
Pronk Technologies: TruAsset and Pronk Technologies development teams worked together to make the life of HTM/ biomedical professionals easier by integrating the Pronk Safe-T Sim to communicate directly with TruAsset. With the click of a button biomeds can wirelessly communicate with the Safe-T Sim to run the desired electrical safety test and automatically have the results transferred into a work order in TruAsset. A demonstration video is available on the new website. Current customers of Pronk or TruAsset are welcome to reach out to TruAsset for additional information about the software or the Pronk Mobilize solution. TruAsset is reachable at 214-276-1280 (sales@truasset.com) and Pronk is reachable at 800-609-9802 (online@pronktech.com).
OneSource Docs: Thanks to the newly released API, TruAsset can now offer oneSOURCE Integration to customers of TruAsset and oneSOURCE. Biomeds can seamlessly select the oneSOURCE button in the view of an asset to search for any documentation through an oneSOURCEaccount. oneSOURCE can be contacted at 800-701-3560 or contact@onesourcedocs.com.
Service Requests: TruAsset already offered a fully customizable service request system with automatic notification options, but there are now added options to have service requests move through a customer’s custom set stages and they can even design a survey that can be sent once the service request is closed as a measure of satisfaction upon staff at their location(s). Customer satisfaction is crucial in health care at all levels, surveys allow continual performance improvement for all types of customers.
