FSI, a leading health care CMMS/EAM provider, hosted its largest-ever User Conference in Charleston, South Carolina on March 14-15. Every other year, FSI’s offers a free user conference for customers that rely on FSI’s CMMS/EAM Suite of Products (CMS) for maintenance management and HTM operations.
“We can confidently say this was our most successful User Conference yet,” shared Zachary Seely, CEO of FSI. “This year’s agenda offered something valuable for every health care system professional – both for facilities and HTM departments. Our customers really value the opportunity to come together in person and forge connections with their peers from all over the country.”
FSI is proud to offer the User Conference free of charge for all current customers, with support from this year’s sponsors: Cynerio, PartsSource, HCF Compliance, Enstoa, TechNation, Bellroy, and CFS Facilities Management. The User Conference agenda featured a variety of educational sessions, beginning with a keynote address by Lindsey Brackett, Chief Empower Officer of Legacy FM on the topic of retaining and mentoring talent.
Additional sessions were delivered by FSI staff, industry experts, and FSI customers. Sessions included:
- Building a Successful Mobile Device Program
- Capital Planning & The Uniformat Model
- Emergency Management
- Utilizing Data for Productivity and Staffing
“The User Conference is a unique opportunity for us to hear from our customers directly, ensure they are set up for long-term success, and provide them resources moving forward,” explained Claire Salinas, Director of Customer Success at FSI. “We heard from many attendees that this year’s agenda delivered valuable insights that appealed to the widest range of our user base.”
The conference also featured pre-conference sessions held before the official start of the conference. These additional sessions include an all-day bootcamp for an in-depth look at tips and tricks for new users and those looking for a refresh, a life safety workshop, and a data and analytics training.
“Last year was my first FSI Conference, and I am already looking forward to the next,” expressed RaeAnne Nuzzolese, Data Systems Facilitator at Lincoln Harris. “Meeting the FSI staff was terrific; all members were very knowledgeable, welcoming, and supportive. Just as important, I was fortunate enough to bring back a tremendous amount of information to our engineering team in Charlotte, North Carolina.”
In addition to educational sessions, the conference awarded the first-ever FSI Customer MVP Awards across four categories and featured a dinner cruise for all attendees.
Coinciding with the User Conference are several new product releases, including a brand-new look and feel for the product and additional dashboards for users. Integrations with key partners are also a particular focus in 2024, with PartsSource, Cynerio, and HCF Compliance as notable examples.
Launched in 2002, FSI was created by and for healthcare service professionals and engineers, offering a purpose-built CMMS specifically for healthcare-managed operations. FSI’s 1,000 plus hospital segments rely on a full suite of services and software that empowers their teams to use data to make smart decisions: including on-site data collection, barcoding and CAD services.
For more information, visit fsiservices.com.