ReMedPar began as a small business in Nashville, Tennessee in 1987. Since that time, it has grown in technical capability to be an industry leader in the diagnostic imaging parts space. Since re-engineering the operational process and relocating to Charlotte, North Carolina, ReMedPar has expanded its parts offering into X-ray, vascular, CT, ultrasound, ultrasound probes, MRI and injectors. Currently, the ReMedPar team is developing multiple programs to support the diagnostic imaging and biomedical repair processes.
“Our organization is built upon four core service offerings; our world-class medical parts program, capital equipment sales and installation program, technical support services, and our depot repair services,” Dan Siler, Senior Director of ReMedPar, said. “Our inventory consists of parts from all of the leading industry manufacturers which enables us to deliver the part needed, on time and within your company’s budget. Our parts are tested in one of our 65 live, fully functioning quality assurance bays to ensure their performance before being sent back to the customer.”
ReMedPar’s capital equipment program offers new and reconditioned equipment. We are able to streamline purchases and service experience with site-planning services, equipment disposition services, competitive trade-in programs, and flexible payment options.
“By quickly identifying problems and balancing your needs and price range, we are able to provide reliable depot repair services that reduce the downtime of your assets at the best possible price, so you can concentrate on more important issues” Siler added.
As part of its continued growth, ReMedPar is powered by Aramark allowing for rapid expansion by leveraging the Aramark Healthcare Technologies’ technical experts to guide the technology roadmap. Also, this year ReMedPar rebranded to provide a fresh market experience that highlights stronger processes, a highly skilled technical team and its robust partnership with Aramark Healthcare Technologies.
In what can be seen as a crowded marketplace, ReMedPar continues to stand out among the competition via its experience and expertise.
“Our people drive our success,” Siler said. “The ReMedPar team has over 150 years of experience and is staffed with highly skilled and trained modality managers, repair technicians and test technicians, resulting in one of the strongest repair teams in the medical parts industry. In addition, we have made significant investments in technology to enhance our product and service offering.”
ReMedPar is aware of the time crunch aspect its customers’ face and is ready and able to provide solutions.
“Our carefully monitored inventory allows us to deliver the part you need on time and within your price range,” Siler said. “As technology evolves, so does our inventory and parts repair processes. Each part is tested in one of our 65 live, fully functioning quality assurance bays to ensure its reliability before it arrives to your location.”
“ReMedPar is committed to providing exceptional customer service with our staff being available 24/7 to help your team through the technical support and repair process – from identifying parts to on-site installation support and hands-on training,” Siler added.
The continued escalation of health care costs results in tight budgets for health care facilities and ReMedPar is aware of these challenges and crafts solutions for customers so they can continue to provide quality patient care.
“Our clients have seen an increasing need to remove costs from their operating expenses. This has increased our need to develop strong programs that help drive quality and control costs,” Siler said. “The pace of program development has strained our engineering and leadership teams. The results of these challenges have led to a leading ultrasound parts and probe department. Additionally, the team has developed depot repair services on injectors, which speeds the customer’s time to repair by offering a loaner for every repair.”
ReMedPar’s support of diagnostic imaging devices continues to excel as the company develops many new capabilities.
“In products we have traditionally supported, such as CT, we have developed repair capability on high-end computers. This has given the market a new standard in quality when buying,” Siler said. “Our ultrasound department is our newest, and becoming the largest program within the organization. The team is focusing its efforts on bringing in high-quality parts on all major manufacturers and currently supports Philips and GE product lines. In addition, the ultrasound probe repair department has expanded the ultrasound offering and gives customers a one-stop shop for all of their ultrasound needs.”
“The X-ray department continues to be the most diverse in product offering. Supporting portables, C-arm, RAD, R&F and vascular; the X-ray team is leading the way in new repair development,” Siler added.
ReMedPar will continue its march to support all the leading products within the diagnostic imaging marketplace. This will come by expanding products within current programs and by adding programs such as nuclear medicine, which will launch in 2018.
“In addition to the diagnostic imaging growth, ReMedPar is focusing on the biomedical market as well. Currently in development, we are building programs for patient monitoring repair. This program is also set to launch in 2018,” Siler said. “There are many other programs in development and we look forward to rolling them out once developed, stay updated on all the exciting developments by connecting with us on LinkedIn and frequently visiting us at www.remedpar.com.”
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