First Call Parts Inc. recently announced its certification to ISO 9001:2015 for the breakdown of diagnostic imaging systems and repair, refurbishment, and testing of imaging systems parts. TUV Rheinland of North America granted the certification as of August 15, 2016.
Certification to ISO 9001:2015 signifies that First Call Parts has a quality management system that has been audited by a third party and deemed to be effective and able to consistently provide a product that meets all requirements of interested parties. This certification should provide customers with confidence that First Call Parts can provide repaired, refurbished, and tested imaging system parts that will meet their needs and expectations. Certification symbolizes commitment not only to continual improvement but to customer satisfaction.
First Call Parts’ quality policy reads, “To consistently provide superior customer service that provides value and satisfaction and deliver top quality products that rival OEM replacement parts. We are committed to refining our quality, expanding our capabilities, developing our employees, and being socially responsible. We are dedicated to meeting customer, regulatory, internal, and ISO requirements and ensuring the continual improvement of our quality management system.”
First Call Parts has been in the imaging replacement parts business for over a decade.
For additional information about First Call Parts, visit the company’s website at www.firstcallparts.com.