Accruent, a provider of solutions to manage the built environment, announced that Franciscan Health, a nationally recognized integrated health care system located in the Midwestern United States, has chosen Accruent’s Connectiv Healthcare Technology Management software to manage its facilities and biomedical assets and devices at 12 hospitals across Indiana and Illinois. Franciscan Health will use Connectiv to manage more than 60,000 pieces of biomedical equipment and more than 30,000 assets in its facilities department.
According to Moody’s, 30% of U.S. hospitals are operating with negative margins. The economics of health care continue to pressure providers. Generating cost savings, increasing productivity and improving efficiency have never been more critical. Franciscan Health selected Connectiv to help retain its strong financial position.
For Franciscan Health, maximizing the value of its asset life cycle meant bringing facilities management (HFM) and technology management (HTM) at all its facilities onto a single platform built on ServiceNow, the health care system’s current IT service management solution. Prior to selecting Connectiv, Franciscan Health faced asset management challenges arising from the fact that its hospitals ran on several different management systems that did not share data with one another. These disparate systems reduced flexibility in the creation of work orders and prevented Franciscan Health from employing AEM programs as desired. In addition, numerous systems required Franciscan Health to monitor multiple dashboards to manage assets and service teams and meant that it needed to employ multiple processes to locate equipment within its facilities.
Connectiv is designed specifically to help health care organizations manage the full life cycle of medical devices, equipment, and service across the continuum of care. Connectiv brings HFM and HTM into a single system to help hospitals and clinics maximize the return on investments. Connectiv is built on the ServiceNow platform, enabling users to create workflows that automate the process of extracting valuable operational data.
Among the key capabilities that Franciscan Health seeks to obtain from Connectiv are:
“Franciscan Health decided internally that we had to move forward with a modern solution that would consolidate disparate HTM and HFM systems and databases and allow us to manage all twelve hospitals in one system,” said Karen Waninger, corporate administrator of clinical engineering, Franciscan Alliance. “We are looking to Accruent to give us a more consistent mechanism to capture service cost and equipment acquisition value, help us implement AEM programs, and develop standard nomenclatures and work order metrics that give us better information to manage our assets.”
“Managing 12 hospitals using a range of different systems makes a challenging job even more difficult,” added Al Gresch, vice president of customer success, Accruent. “Moving to one system will help Franciscan Health make data-driven decisions and maximize the impact of those decisions. We are excited to assist them in streamlining their HTM and HFM programs.”
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