Even though AEM has been allowed by the Centers for Medicare & Medicaid Services (CMS) for almost a decade, confusion persists regarding how it should be planned, executed and evaluated. Many CE/HTM professionals still believe they can continue to use the classical risk-based criteria for AEM planning. The presenters will demonstrate why this is inadequate and present an alternative approach that takes into consideration potential harm severity and the probability of harm to patients, as recommended by the ISO 14971 risk management standard. Some guidelines and specific examples of applying this approach to AEM planning will be presented. They will also cover the process to continually improve the AEM using data collected from work orders to update the risk probability.
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