
MedWrench is an online resource for medical equipment professionals (biomeds, HTMs, imaging professionals, etc…) to engage with their peers about medical equipment repairs, source parts and locate a service company. The following are examples of how the MedWrench community members help each other in the website’s forums.
Neusoft – NeuViz 64
Q: Calibration failure
HV Anode overcurrent, Detected Arcing
Equipment: Neusoft – NeuViz 64
A: Cable is disonnected. Please power off gantry and power on again
A: First you need check HV tank.
Samsung – WS80A Elite
Q: I recently bought a used Samsung WS80A, and I am getting an error message that says “Failed to connect a trackball and a keyboard”, but the trackpad and keyboard are working fine. Could someone please help me with this? Do I need an admin password to restore settings? A software update?
A: This implies the system encountered an issue during the connection process for these peripherals and suggests a simple troubleshooting step: restarting the system. Restarting often resolves hardware connection issues caused by temporary glitches or incomplete initializations.
A: This recommends a straightforward troubleshooting step: restarting the system. It also shows that the system experienced a problem during the connection procedure for certain devices. Hardware connection problems brought on by brief hiccups or insufficient initializations are frequently fixed by restarting.
A: Most likely a faulty keyboard.
For more FREE forum information, visit medwrench.com/forums.

