Matt Spencer started Dixie (DXE) Medical, a medical equipment sales and service company, in 1999. Dixie Medical grew to $25 million in annual sales with over 30 employees and was acquired by Sarnova in 2012. After working with Sarnova for about 3 years, Spencer decided to take a short break before starting Edge Biomedical with some key partners in the medical field.. However, they noticed that most non-hospital health care facilities struggled to find local, qualified biomedical technicians. The current trend shows the health care space consolidating in an effort to find efficiencies; providers in Florida may be associated with providers in Texas and elsewhere. Tracking and maintaining thousands of equipment pieces worth millions of dollars becomes more of challenge in this environment. In response to this need, Edge Biomed has created a footprint, as well as asset management tools, designed to make maintenance and compliance much easier for everyone in the chain of care.
Q: What is the main focus of Edge Biomed?
A: Our primary focuses are asset management and equipment maintenance, which include a full inventory, annual inspections, equipment stickers, service documentation and any necessary repairs. All compliance and service documentation is stored in Edge’s proprietary asset management software, eBioTrack, which is a cloud-based software that requires no installation and is mobile-optimized and accessible 24/7 from any device. Reporting and exports are done with a single click.
Q: Can you tell us a little about the services Edge Biomed offers?
A: Biomedical equipment repairs by factory-trained, professional technicians that follow specific Edge protocols that include: annual, required inspections for full compliance, recommendations for specialty equipment purchases and compliance documentation. While Edge does not sell equipment, we are able to provide advice and direction on where equipment can be acquired. Ultimately, our mission is to keep your existing equipment working properly. Additionally, eBioTrack is a revolutionary tool that is constantly evolving to meet the needs of our customers.
Q: How does Edge Biomed stand out in the medical equipment field?
A: Edge has a large footprint of full-time technicians that perform both onsite and depot services. We have over a dozen techs that are highly trained, fully insured and serve as the preferred field service provider for several manufacturers. Edge is fully insured for exactly what we do, which is service medical, as well as some life-saving, equipment. Most third-party biomedical companies do not carry sufficient liability insurance.
Additionally, eBioTrack is the only affordable, customer-accessible asset management program for non-hospital health care facilities. This tracking tool sends automated email reminders for events and utilizes an easy-to-read dashboard that manages sites, equipment and people.
Edge also invests heavily in factory training to improve our service offering to customers. In the last 12 months, we have completed training courses for manufacturers of microscopes, ESUs, ultrasounds, defibrillators, ventilators, infusion pumps and sterilizers. One of our greatest strengths is the collective knowledge of our technicians. Edge has set up an infrastructure that supports the customer and allows the technician to be a technician. Many other third-party service providers must juggle paperwork and administrative tasks. Edge takes all those duties off the technician, which allows them to focus on the customer and their needs.
Q: Do you have any specific goals that you want Edge Biomed to achieve in the near future?
A: We expect to have a national footprint of full-time biomedical technicians in the next five years. Edge hopes to become a resource not only for our national customers, but also manufacturers that do not have their own field team.
Contact: Matt Spencer
Toll Free: 888-841-5155
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