Paubox is a leader in HIPAA compliant communication and marketing solutions for healthcare organizations. Trusted by over 7,000 customers, including DeVry University, Cost Plus Drugs, and Covenant Health, Paubox allows healthcare organizations to send secure, seamless messages without portals or passwords.
Its HITRUST certified platform includes outbound email encryption, inbound threat protection, and secure marketing capabilities that integrate with Google Workspace, Microsoft 365, and Microsoft Exchange. Every email is encrypted by default, reducing risk and ensuring HIPAA compliance without disrupting workflows.
Paubox Email Suite provides secure email encryption, advanced inbound threat protection, data loss prevention, and workflow automation. Paubox Marketing is the only HIPAA compliant marketing platform that lets recipients read personalized emails with PHI directly in their inbox. Paubox Email API makes it easy to integrate HIPAA compliant communication into applications and systems – no portals or logins required.
One of the newest features, Paubox ExecProtect+, blocks phishing and impersonation attempts before they reach the inbox – something traditional tools often miss. Paubox [Tags] brings instant clarity to inboxes by authenticating incoming emails that are sent by verified, safe senders, helping staff quickly identify legitimate communications. Paubox Transcription automatically converts voicemail messages into text and delivers them via encrypted email, enabling faster follow-up without compromising HIPAA compliance. Together, these tools enhance security, streamline workflows, and reduce friction for both staff and patients.
Paubox COO and Chief Compliance Officer Rick Kuwahara has over 15 years of strategic leadership in various industries from telecom to non-profits. He has established and developed Paubox’s information security and compliance program to become the first known email encryption solution to receive HITRUST certification. He recently shared more information about Paubox.
Q: How does your company stand out in the medical equipment field?
Kuwahara: Paubox plays a critical role in securing the communication infrastructure that supports the healthcare industry. Whether you’re a provider, vendor, or partner exchanging PHI, email remains the most common – and vulnerable – channel in healthcare. Paubox is HITRUST certified, rated #1 in HIPAA compliant messaging software by G2, and trusted by over 7,000 customers. Our platform encrypts every email by default and blocks inbound threats – without portals or passwords – helping healthcare organizations meet compliance standards and protect patient data with minimal IT overhead.
Q: What is on the horizon for your company?
Kuwahara: In keeping with our focus on using customer feedback as our roadmap for what to build and when, we continue to leverage AI to provide exceptional value in the following areas: email encryption, security, archiving, and data loss prevention (DLP). In the near future, we will ship enhanced email threat detection powered by large language models (LLMs).
Q: Is there anything else you would like our readers to know?
Kuwahara: Email security is often taken for granted – until something goes wrong. Last year, 60% of healthcare organizations experienced an email-related security incident, and many didn’t discover it until patient data had already been compromised. At Paubox, we’re on a mission to change that. Our tools work quietly in the background, helping healthcare teams protect sensitive information, reduce risk, and focus on what matters most: patient care.
For more information, visit paubox.com.
