Revanix Biomedical was founded on the principle of providing high-quality repairs, excellent service and pricing while improving the customer service experience. The company was founded with the intention to provide hospitals and surgery centers a unique opportunity to only deal with one company for their biomedical and surgical repairs. “We are the only company with experience in both realms in this industry,” stated Pierre Garcia, vice president of sales.
TechNation found out more about Revanix Biomedical through a question-and-answer session.
Q: What is the main focus of Revanix?
A: The main focus of Revanix Biomedical is to provide superior quality repairs at very competitive pricing while providing the best customer service. Essentially, we want to be the best in the industry. Our customers know that we are always trying hard to get them the best prices for anything they need and helping them solve any unfamiliar issues. We are now working in major cities all over the nation, and we are focused on expanding more into the West Coast, as well.
Q: Can you tell us a little about the services Revanix offers?
A: We are a minority woman-owned small business (WOSB) that repairs biomedical and surgical equipment. Our main focus includes flexible scopes, dental handpieces, endoscopy cameras, infusion pumps, oxygen blenders and patient monitoring. Our technicians have been working in their fields for over 10 years. We provide free shipping to and from hospitals and surgery centers as well as free evaluations on equipment repairs. Additionally, Revanix has a large pool of loaners for different types of equipment. We will always work as quickly as possible to get your equipment back into your hands with as little downtime as possible. Finally, we are also very unique in the sense that we can provide on-site technicians nationwide to help with small projects such as annual PMs, inventory and installation of new equipment.
Q: How does Revanix stand out in the medical equipment field?
A: I believe our sales team is what really helps us stand out. We are able to teach our sales team to have a vast knowledge of all of the medical equipment we can repair and sell. We have a great, friendly staff that is extremely easy to work with as we make our customers’ needs always a priority! We are also one of the leading providers of service to Veteran Affairs medical centers around the nation. At Revanix Biomedical, we also have some of the longest warranties in the industry.
Q: Do you have any specific goals that you want Revanix to achieve in the near future?
A: In the next five years, I see us as one of the best biomedical and surgical repair companies in the industry. I am sure there will be companies that will try to replicate our model as biomedical and surgical experts, but there will only be one Revanix Biomedical. I know we will get there as we have been growing very rapidly and we are on the path to double in sales again. We are growing more and more every day. We plan to have a sales rep in most major cities within a few years.
For more information, visit revanix.com.
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