STERIS SurgiGraphic 6000
Q: I’m having trouble with an STERIS SurgiGraphic 6000. It doesn’t have any power coming in. What can I check other than the fuses and transformer which I have already checked?
A: Make sure your switch is good on the end of the table. There are two power outlets on the table and the switch has to be in the right position or it will not charge up and power.
A: Verify the “table lockout” on the palm control is not active.
MedRad Mark V ProVis
Q: Does anyone know how to program Mark V Provis? There is a message saying, “enter values or arm?” It will not let me go forward.
A: Ensure values are programmed for volume, flow rate and pressure. Then, you should be able to press the single arm button on the console (orange button) and answer “yes” to the air removed question. This should arm the unit for injection.
A: I don’t think that is the exact message, but I believe you may not be entering all the parameters of the protocol you are trying to shoot. You need to, at minimum, enter a Flow Rate, Volume and Pressure Limit. I’m guessing one of those was not programmed.
A: I suspect the mechanical stop plate is not moving properly – it may be jammed, the motor may be bad, or the mechanical stop drive board which supplies said voltage motor may be bad. Open the head and inspect the plate is not jammed and check for voltage at the mech stop motor leads (purple and yellow leads to small brass motor) when you attempt to arm. Otherwise, I recommend sending the head and unit into a depot center for thorough diagnosis.
A: We’ve had several motors fail in a way that they get so hot the plastic gear on the motor melts. I believe it gives you a ‘check head or cable’ message. I think what happens is that every time the power is cycled the mechanical stop motor moves a little and it can get jammed against the plate for the piston, overheating the motor.
Hill-Rom CareAssist ES
Q: Bed was in up position with patient in it. Made a weird sound then quit working on everything. No lights, no side power on either side, no lockout controls or relock is working – nothing at all will work. Bed is stuck in a high position now close to the ceiling and can’t be used. Please help. I can’t find a single tech to work on the bed because we didn’t buy it from them and many more excuses. Did change a small fuse but noticed it was blown. Clueless and manual I ordered hasn’t helped at all.
A: Does the bed “brake not set” alarm sound when bed is plugged into wall power? Look for LED lights at top left of side rail interface board, if not you might try replacing the power cord and work your way out from there.
A: Like he said, just work your way through and see where you’ve lost power. Hopefully, the manual you have includes schematics, which make it fairly straightforward.
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