A: Nine times out of ten, the NIBP pump assembly #2013114-020 is the part that fails. That is what I would suggest replacing. If the pump assembly does not correct the problem, then the only other part that may cause this error is the DAS module, but it is much less typical. The part number for the DAS is located on a white label adhered to the front panel of the module.
A: Yes, the pump assembly is your first option. Every issue I’ve had with that error message has been the pump. I’ve had the DAS module be the culprit a couple of times.
A: A NBP hardware malfunction can be the pump, but most likely it is the main PCB inside the MMS. Depending on the MMS HW version, you might have to replace the complete MMS, if it is the main PCB. If it is HW A & B, you need to replace MMS. If it is HW C, you can replace the main PCB. See if you can swap the pump with that of a working module to verify.
A: I’ve never had the “most likely” problem be the main board when the NBP malfunction message appears. In almost every instance it has been the pump assembly. I’ve had the DAS module be the problem once or twice, but never the main board. It may be problem a low percentage of the time, but the most likely problem, in my experience, is the pump assembly. I would first swap the pump assembly on the module to see if that fixes the problem. If not, then swap the module itself. If (and it’s a big if) that still doesn’t help, I would first order the software to upgrade on the main board. Not only could that help, but it will also help when you have a monitor that has a reboot problem.
There are two reboot sequences that I’ve seen and with the help from GE’s tech support, I was able to determine which sequence matches to which problem.
If the reboot happens at the GE logo, that is the main board and a software upgrade will fix that problem most of the time. I’ve had one instance that the board wouldn’t complete the upgrade.
If the reboot happens when you see the main screen, that is the DAS module and a software upgrade won’t help there; you’d have to replace the module.
The only way to get the software is to buy it directly from GE. You would have to get it through the hospital’s sales rep.
A: Check the touch pad if the bubble for intesity 1 is flat it is like someone pushing on it. If you have a small suction cup you can try pulling it back and see if the intensity stays where you selected it. If you have to, swap the connection and see if the problem follows to the other light head
A: Check for a stuck key and/or failing power supply. Has thee been any liquid, humidty issues before this happened? Any hardware changes?
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