Q: I am getting a self-diagnostic check signal cable no signal error on a Siemens Acuson X150. I have checked the cables to the unit. The only one disconnected is one that the staff report not using and plugging it in does not clear the error. I have rebooted the unit and still have the same error. Siemens is not providing tech support on this unit. Is there a service manual available? Does anyone know how to clear this error?
A: It could be power supply issue. Verify AC/DC power supply LEDs located on the back of the system. If DC/DC power supply is bad, then the DC LEDs are solid amber (yellow orange). The system might have over current or over voltage or over temp. Same as the AC LEDs.
A: I am having the same mistake ‘’self-diagnosis, check signal cable.’’ There is no problem for DC/DC power and AC/DC power. “Self-diagnostic control cable no signal” gives this error. Can you help please?
A: The issue you are having is with the BE board and RM board. These boards are the main computer of the system and are failing to start. You will want to repalce both parts. For serial numbers less then 307998, use parts 10131804 and 10349420. For serial numbers greater then 307999, use 10349464 and 10349439.
Q: I just purchased a Fujifilm FCR Go for my small animal veterinary practice (dogs and cats exclusively) with 15 kw, 250 ma power. I was wondering if I can install a higher wattage tube head. The one used on the FCR Go 2, for example, or similar. Is that possible? Has anyone done something similar? Is it worth such an upgrade? Thank you in advance for your answers.
A: I would not recommend that you do that. You should check the service manual.
Q: My machine gives the error, “Background abnormal and WBC clog” and then states “remanding …” I checked and it has been maintained and calibrated. I cleaned all valves and reset the software. I am asking for troubleshooting help.
A: It needs to be cleaned with a WBC bath using cleaner (hypochlorite). And, you need to check the volumetric metering board, vacuum value and pressure value.
A: Never calibrate a machine with faults. For the Mindray, you only calibrate when the background is good, and results are consistent but not correct. For the problem you have, it could be that the valve connects the RBC volumetric tube. Check, clean and/or replace. Check the volumetric tube to see if the flow is within count time.
A: One of the problems is also usually the fact that your reagents are in poor condition. You know that after changing the reagents you must adjust the dates. I suggest you keep washing the equipment, analyzing tests with hypochlorite or 70% alcohol.
A: Check to see if your WBC chamber of anode or cathode line is open. If it is, you have to replace the chamber or if you have the best biomedical technician, he can manage to get it to work.
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