Q: The system is shutting down automatically to prevent permanent damage. The message is visible after 15-20 minutes. Can anyone help?
A: Concerning your system that is shutting down automatically, you have to properly check the power supply unit and that the voltage supplies are OK and also check the cooling fans within the unit.
A: You need to clean all the boards, especially the dc-dc board that is at left of the ultrasound, open it and clean the fan normally and that will solve the problem.
Q: I came to find out that the system could not boot. When turned on, it shows the normal Philips Healthcare and then returns to signal lost and becomes blank. I then had to reinstall the Windows XP OS. I want to install the embedded system OS, but the SIP is not seen. Must the embedded system be installed first before it sees the sip?
A: The sip has to be loaded first, make sure you have a copy or a backup of the license key.
A: You need to remove the two sip hard drives, change the jumpers making the had that goes to the dolphin the primary and the one that goes to the sip motherboard the slave, unhook the host hard drive and hook the two hard drives to the host had cable, load software disk and select sip install. When you get to service message three click enter to restart then turn off with circuit breaker (do not let the machine restart). Remove jumpers and hook hard drives back up to normal spots. Turn machine on and select host install.
Q: I am at a mission hospital in West Africa and have a Sonoline si-400 that is in German and I need to change it to English. Can someone give me instructions on how to do this? They are in desperate need to use it but are unable to use it because of the language. I am only here for one more day so a speedy reply or help would be greatly appreciated.
A: There is no way for you to change the language on your Sonoline diskette. The only way that I know to change the language, is to build another Sonoline diskette. One of the startup questions is – What language do you select? I could send you another start up diskette, if you would like.
Q: How do I replace the two foam rollers that exist inside the trackball section? I’ve already removed the ball, but I have no idea where to find new foam and how to replace it.
A: You don’t replace the foam. You replace the trackball unit. Dependent on model it could just be the drop-in module.
Q: Does anyone have any good ideas for this alarm? Not passing Dart test.
A: Turn pressure regulator screw one full revolution clockwise to increase pressure. This answer is based only on the limited information you’ve provided. It’s not hitting set point (272-274 F) soon enough causing alarm.
A: You might want to check and see if something is clogging the removable screen in bottom of the chamber first.
A: More information would really help. Just being that alarm, we know you have some steam pressure because the door is sealed. If it is in the first pressure phase of condition, it is probably S2. It has to reach 26 PSIG before the set time limit. If it is in the Charge phase after the pre-vac pulses, it could be the PRV, S3, TR1 or debris in the chamber strainer. It has to reach set sterilize temp before the set time limit.
A: Did you accidentally open the ball valve on top left front above chamber just behind front door? It should be at a 90-degree angle. You’re only achieving 21 PSI which means there’s probably a leak, the S3 drain valve is blown or perhaps the chamber trap is not closing. The only other thing is the manual valve mentioned above.
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