Q: What is SymCode PRSSRA and what does Errnum 1811 mean?
A: The most likely issues and their fixes: reseat/replace fiber optic cable. (probably not this one), replace base Interface card, replace Syringe Sensor assembly, or replace head Switch card.
A: Pressure fault on the A-side. Possible connection issue – reseat all cable connections inside the head and at the brass box in the base of the pedestal. Then, look at replacing the sensor interconnect card inside the head. Elsewise, I suspect the issue would be best with either an on-site service call or be brought into a depot center for a more thorough evaluation.
Q: My Drystar 5300 gives me this problem “Error self test failure” on 96%. How do I resolve this problem?
A: Install a new compact flash card and reload software. Takes about 20 minutes.
A: In most of cases, you should replace the devil board.
Q: I have an ELI-280 unit that does not advance paper and it makes a grinding noise. I have interchanged the tray (that also houses the motors, paper detector and thermal printer) from a working unit into the faulty one and the error persists. This leads me to believe it is a faulty board. But I inspected it thoroughly, even cross-referencing measurements with the other working unit, and everything seems fine at a hardware level. I tried every calibration possible described in the service manual. Any ideas?
A: I had the same thing happen to me. I found cleaning the inside with alcohol pads fixed it. I removed all the paper dust or lint that collected over the years. However, your issue leads me to believe the feed assembly is not aligned correctly. Are you able to watch it to see where it binds up?
Reply: Everything is clean and lined up properly. I also installed a tray from a working unit into the faulty one, and the problem persisted. This narrows it down to a main board issue, either hardware or software.
A: Then, I would agree with you, the board issue would be the next in line to try.
Q: I have a Clinifuge that gets up to speed then decelerates about 15 seconds into a 5 minute spin. No break indicator, the unit just seems to cut power to the motor. I have replaced the motor, starter cap and main board. There is nothing else. Any thoughts on what might be causing this?
A: That is normal operation for the instrument due to the fact it has no tachometer feedback.
Reply: I found out that the spin count is maxed out. The Unit will not do a full time spin due to needing a new NV-RAM chip. Since it is no longer offered, this 1996 unit is being scrapped. Thank you.
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