Q: Why do the still ultrasound images increase in number when being sent from the ultrasound machine to the PACS? Five images are taken during an exam and 50 end up on the PACS. Only five should be on the PACS.
A: Is this happening in the PACS side?
Reply: Yes, the increased images show up on the PACS. The PACS is Artworks/Integramed. I have no way to access the logs.
A: Consider the possible cause for this issue to be the User Interface, the print/send button may have malfunctioned and is sending multiple images to the PACS viewing station.
Q: The gantry is shutting off a few seconds after key is turned on upon bootup. Sounds like a contactor turns off. Any ideas?
A: When the gantry suddenly shuts down, do you see any error on the user screen? Normally, the gantry rotates, and then does other checks to the system, if something is off, then the gantry shuts down. What I’ve seen, even the console can cause the gantry to suddenly shut down if something is faulty there. We had our contactor changed one time, but I wasn’t here at the time to know the symptoms of a bad contactor.
Reply: Hello, turns out there were five of the 20-amp fuses blown on the anode and cathode power units. Replaced them and the board on the cathode supply blew out. We then replaced the cathode supply and performed all necessary calibrations, problem solved.
A: Oh wow, that’s big and expensive work. OK, at least it’s fixed. I’m glad it is solved. We had both our anode and cathode power modules replaced years ago, they were damaged from constant power fluctuations. We installed a large UPS system right after the replacement and it has since saved our CT scan from power anomalies.
Q: Is it necessary that I detach the foot pedal line from the device to enable handpiece trigger function? The foot pedal function is working fine, but nothing happens when the handpiece trigger is pressed. I’m guessing I need to detach foot pedal, but forgot to check. Can someone confirm or advise?
A: With the Icon, there are two firing modes: trigger and trigger bypass. In the upper right corner of the screen is a yellow oval which is the mode indicator.
Yellow oval: trigger
Yellow oval with a slash: trigger bypass
The wording is a bit misleading, though. The bypass mode allows the user to fire with just the foot switch, but in the trigger mode the user must hold down the foot switch, which enables the trigger, and then the trigger can be used. So, the trigger mode requires both the foot switch and the trigger to be engaged.
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