GE Healthcare – OEC 9800 Plus
Q: I am having problems with an OEC 9800 machine. The beginning of the problem was the fluoro function board got stuck during the boot-up process with only squares remaining in the C arm display. When I replaced this board with another one from a different machine it worked fine. I purchased a new board, but this one gets stuck in the boot-up process. Even the workstation is unable to finish loading software. I can’t connect via RUT because the generator won’t finish the boot-up process. I tried to erase flash but it didn’t work. Can somebody help me? I have worked with GE C arms since 2002, but with the 9000, 9400 and 9600 models.
A: I suggest you replace the old FFB and disconnect the C arm from the workstation and make sure you can boot up the workstation in standalone mode. It is likely you will have to reload the software.
A: Where does it stop? How many bars can you count when the software hangs up? It’s probably not a software issue. When the C arm starts and the software loads it performs a number of pre-use tests and if it sees something is mismatched like a certain checksum it will halt. So, count the number of bars it is halting at.
A: You said you replaced the board with another board and it worked (I’m guessing from another C arm) and the new board you ordered makes it go back to the same symptoms? Check all board connections and cables and make sure the new board is the proper board version. Try swapping out boards again.
GE Healthcare – Series 2000 Treadmill
Q: I have a problem with the device. It doesn’t function. I don’t know if it is the cable between the CPU and the device or something else.
A: The first thing to do is confirm the problem is the treadmill. Unplug treadmill from wall. Here are the steps:
- Disconnect the interface cable at the treadmill.
- If the treadmill has an emergency stop, pull the phone plug out.
- Locate the small, approximately 2 by 3/4 inch black plate held on by 2 screws and remove it.
- Plug treadmill in with power switch in “Off” position.
- Locate two gold pins behind black plate
- Short out two gold pins and turn on power at same time.
- Treadmill should run through a series of elevation and belt speed steps while calibrating.
- If treadmill does not elevate and run belt, problem is the power board or the “Thor” board.
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