Siella Medical is a biomedical equipment services company that provides a wide range of medical equipment to hospitals, health care facilities, clinics and medical companies. With a focus on infusion pumps, it can repair, deliver pump rentals, or provide units for purchase directly to a pharmacy or homecare facility. Siella Medical also repairs and refurbishes damaged patient monitoring devices for most OEMs. The company also offers full biomedical services for pumps and other equipment in need of annual preventative maintenance checks.
TechNation recently learned more about the company via a question-and-answer session with CEO George Davis.
Q: WHAT ARE SOME OF THE SERVICES AND PRODUCTS YOU OFFER? IS THERE A SPECIFIC OR NEW ONE YOU ARE EXCITED ABOUT RIGHT NOW?
A: With over 30 years of experience specializing in infusion pump repair, we have been able to seamlessly take on many other medical equipment devices such as modules, telemetry units, fetal transducers, monitors, blenders as well as some surgical equipment. We are especially proud to offer in-house technical support from our skilled technical team who are certified in most major OEMs such as Philips, GE Healthcare, BBraun, Moog Medical, BD, Baxter, and Welch Allyn.
Recently we launched a cable exchange program that allows biomeds to simply send in their broken cables, either singly or in bunches, and our tech team identifies the damaged cables, and sends replacements back to the hospital at an exchange cost – saving the hospitals time and money.
Q: HOW DOES YOUR COMPANY STAND OUT IN THE MEDICAL EQUIPMENT FIELD?
A: We provide exceptional technical support on patient monitoring devices, infusion pumps and surgical
equipment. Our entire team of experienced technicians are certified in almost all major OEM repair. Again, having 30 years of experience in the repairing, PM’ing and replacing infusion pumps has set Siella Medical apart from even the biggest competitors, as infusion pumps have always been a unique niche to the general population of common patient monitors when it comes to employing qualified and certified technicians, obtaining parts, and providing quick turnaround times. Even though our prices are competitive, pricing alone is not our major selling point. Collectively, our entire team, from sales, customer service, technicians, all the way to shipping and receiving, takes pride in the incomparable service and personal attention we provide our customers.
Q: WHAT IS ON THE HORIZON FOR YOUR COMPANY? DO YOU HAVE ANY GOALS YOU WOULD LIKE TO ACHIEVE IN THE NEAR FUTURE?
A: To not only be an approved vendor for all our customers, but to be the preferred vendor and first choice for all their biomed needs.
Q: IS THERE ANYTHING ELSE YOU WOULD LIKE OUR READERS TO KNOW?
A: Although we are growing, our goal will always be to put our customer’s needs first and to maintain long-term partnerships that make us the hospital’s number one source for their biomed needs.
For more information, visit siellamedical.com.
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