This April, biomedical equipment supplier J2S Medical celebrates ten years in business! Over those years, senior leaders Joe Stem, Jamie Charles, and Sarah Stem have taken the company from a small start-up to a hugely successful operation that occupies two warehouses, as well as an in-house service department which serves customers across the country with high-quality, cost-effective solutions for various types of medical products.
J2S Medical offers replacement parts and repair service for most major biomedical equipment brands. The company’s core competency is infusion equipment but has expanded and evolved with customer needs to include a handful of other modalities, from patient monitoring to endoscopy.
“We are also proud to be able to offer solutions for equipment that isn’t supported by the original manufacturer anymore, such as the Covidien Kangaroo ePump and the MedSystem III,” says Biomedical Engineering Supervisor Garry Willoughby.
This, along with the quick turnaround offered by the J2S Service Department, has become increasingly important during the COVID-19 pandemic and ongoing supply chain crisis, as many health care organizations simply do not have the budget to purchase new equipment.
In addition to its robust parts and service offerings, J2S Medical also provides recertified, patient-ready capital equipment and rental opportunities.
“We support the health care community by providing niche products that are both effective and economical,” explains Director of Biomedical Engineering Jamie Charles, “We save our customers money by providing a quality, pre-owned product and adding a competitive warranty.”
J2S Medical understands that each organization has unique needs and uses a combination of all of the above (parts, repair and preowned equipment) to find the right solution for its customers.
While much has changed within the company (and the entire HTM industry) over the past decade, what has remained constant is J2S Medical’s dedication to excellent customer service and quality products.
“As customers ourselves, we know that what separates J2S Medical from other providers is how consistent we are on those two core principles of our company. While we celebrate this company milestone, we do so with many customers who have been with us since that very first week ten years ago,” Director of Operations Joe Stem says. “We take great pride having been on the forefront of providing cost-saving options such as non-OEM and recertified replacement parts.”
A major contributing factor to the successful growth of J2S Medical is the dynamic culture cultivated by its owners. When employees were asked what they appreciate about Joe, Jamie and Sarah, words that arose repeatedly included approachable, reliable and dedicated.
“J2S is more than just a company, we are a tight-knit team that our leadership truly understands and respects,” says Administrator Emily White.
“Our leadership team really focuses on employee growth and autonomy, which allows us to spread our wings and try out different ideas within a safe space,” J2S Medical District Sales Manager Kelly Thakkar added.
“It’s been rewarding to watch the company grow over the years, and so much has to do with the loyal customers and dedicated team we have.” J2S Medical Director of Sales and Marketing Sarah Stem reflects. “The vision of J2S started with its founders, but it is humbling to have such a talented group of people to help carry out and improve on that vision throughout the years.”
Many staff members have been with the company for the majority of its time in business, and that speaks to the feeling of community and family shared as J2S enters into an even brighter future.
The health care industry is everchanging, and it’s exciting to watch J2S Medical take the opportunity to evolve with it, as many products and services provided today did not exist just a short time ago. J2S Medical looks forward to celebrating this banner year, and many more milestones ahead! To learn more, visit J2SMedical.com, follow J2S Medical on Facebook and LinkedIn, and look forward to seeing representatives at multiple HTM conferences this year.
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