The Nuvolo Connected Workplace for Healthcare Solution
Today, your healthcare technology management (HTM) team does so much more than just maintenance – and they need a modern computerized maintenance management system (CMMS) that does, too.
According to analysis of work order data, HTM and healthcare facilities departments spend over 40% of their time on non-maintenance-related work, and yet most CMMS systems only support maintenance functions. The Nuvolo Connected Workplace for Healthcare solution is unique in the market because it’s a combination of software products — built on the ServiceNow platform—that are developed specifically to meet the needs of healthcare, as well as enable collaboration between hospital support departments versus having them work in separate tools and silos.
No matter where you are, Nuvolo is too. All Nuvolo products are cloud-based with mobile capabilities so you can work from anywhere right on your mobile devices.
Connect Your HTM Team
Nuvolo’s HTM Asset Management is one such product included in the Connected Workplace for Healthcare solution. Nuvolo’s HTM Asset Management is a modern CMMS that meets the needs of today’s HTM departments with capabilities to efficiently manage your medical devices, technicians, vendors, costs, and compliance.
Whether you’re a medical device service provider, or you work at a small hospital, a large multi-state health system, or something in between, the Nuvolo HTM Asset Management CMMS is scalable to meet the needs of your organization.
One of the many benefits of HTM Asset Management is its built-in automated workflows, which enable your HTM team and customers to work smarter, not harder. For example, the Nuvolo Service Portal provides end users with the tools to place a service request from their computers or mobile devices. The system automatically creates a work order, assigns it to the proper technician or team, alerts them of the work order, and automatically escalates it if a technician doesn’t accept the work order in the required time frame – no more delayed or missed service requests, or the need for someone to sit in the shop to take calls.
The new planned maintenance (PM) capabilities completely reimagine and simplify scheduling and managing PMs, giving you the tools to easily schedule PMs with checklists based on location, model, equipment type, and technician skills. You can also monitor completion and compliance with real-time dashboards and reports.
Want to know if a device is covered by a service contract before you start working on it? HTM Asset Management does that, too. Nuvolo’s contract management capabilities allow you to connect your contracts with each covered device, giving you full visibility into the coverage levels, contract costs, whether that contract is adding value, and when it expires.
Nuvolo’s products not only connect with each other, they can integrate with other external business applications – such as your enterprise resource planning (ERP), real time location system (RTLS), time and attendance applications, etc. – to connect all pertinent data, giving you full visibility into your business in one place.
HTM teams need an accurate asset inventory to meet regulatory requirements and identify devices impacted by alerts, recalls and cyber risks. Nuvolo’s partnership with ECRI enables HTM departments to automate the process of keeping your CMMS inventory data “clean”. With a subscription to ECRI, you can automatically send your asset data to ECRI to ensure it’s using industry-approved model name and number, manufacturer, and more.
Nuvolo has built-in integrations with GE Healthcare, PartsSource, and Siemens Healthineers, so you can buy parts directly from them through your Nuvolo CMMS and automatically update work orders and purchase requests with the status of the purchase and cost.
Connect Your Cybersecurity Programs
You cannot protect what you do not know about. Nuvolo’s OT Security product improves and simplifies your medical device cybersecurity program (aka operational technology “OT”) by combining your OT monitoring application with your equipment inventory and service management tools, providing visibility between HTM, IT and facilities departments to enable orchestrated prevention and remediation of OT cyber threats.
Nuvolo’s OT Security takes a proactive and automated approach to cybersecurity by giving HTM and facilities departments the tools to automatically update their asset inventory when new devices are identified on the network; assess the security risk of your devices, match any threats with impacted devices and create work orders if HTM or IT action is needed; enable coordination with IT; and provide cybersecurity dashboards, reports, and compliance documentation.
Connect Your Capital Planning Team
Ditch the spreadsheets and identify your clinical equipment replacement needs in seconds, not weeks. Nuvolo’s Capital Planning product is used in conjunction with HTM Asset Management to identify and prioritize your clinical equipment replacement needs. Using data from your CMMS, Capital Planning will instantly score and prioritize your clinical equipment replacement needs so you can see in real-time which devices should be replaced and when, and how much needs to be budgeted each year. Additionally, capital planners now have an analytics suite and reporting tools to configure, produce, filter, and distribute reports based on live data.
Connect Your Facilities Maintenance Teams
Performance and outcomes improve when departments that work together have a clear view of all the components they manage and work they must collaborate on. Nuvolo’s Facilities Maintenance product has the same capabilities found in HTM Asset Management but is designed to meet the unique needs of healthcare facilities departments:
- Coordinate between departments using one application to assign and track work on equipment and facility maintenance, routine inspections, and projects
- Ensure regulatory compliance with both out-of-the-box and easy-to-create dashboards and reports
- Integrate with your billing and financial applications, sensors, building automation systems, and other applications to get actionable data in one place
- Perform rounds through your mobile device
- Perform condition assessments
Connect Your Construction and Project Teams
Nuvolo’s Projects product manages the delivery of high quality, cost-effective renovations, and new building development. It helps you coordinate on projects with all applicable departments and manage construction projects across facilities, office spaces, and more.
- Ensure your projects stay on time and budget by tracking key milestones and baselines throughout the project lifecycle
- Manage the construction permit process and lifecycle
- Track costs and have real time reporting on capital and expense financials including cash flow analysis
- When doing an RFx, perform your bidding and sourcing in the same system as your projects
Other products included in the Connected Workplace for Healthcare solution are Real Estate, Space, Dispatch, Sustainability, Reservations, Calibration, Warehouse, and Physical Inventory.
Interested in learning more? Explore the Nuvolo Connected Workplace for Healthcare solution at nuvolo.com.
