Sponsored by TTG Imaging Solutions
TTG Imaging Solutions LLC. was formed over the past 15 months by blending nine complementary companies into an integrated delivery system specializing in nuclear medicine and molecular imaging services. Through this consolidation, TTG brought together successful enterprises, management talent and depth in nuclear equipment/parts. The company also combined over 1,200 client sites for equipment service, diagnostic imaging and radiopharmaceutical distribution.
TTG Imaging Solutions LLC President/CEO Jack Tomayko explains that the strength of the ISO-certified company is in its service engineers who are expertly trained, system versatile and responsive to client needs. Additionally, as an integrated business model, TTG Imaging Solutions can offer clients a full menu of services in system sales/leases, equipment service, technical staffing and radiopharmaceuticals.
“We have a customer-centric focus and develop customized service and support solutions for our customers,” Tomayko adds. “We have a strong technical and clinical foundation with OEM-trained and certified engineers and a dedicated clinical applications team. We guarantee 24-hour phone support with on-site response within 24 hours – and in some cases – on the same day. You will receive the service commitment and uptime guarantee you deserve with the highest quality service available in the industry.”
The company’s mission is “to maximize customer satisfaction through a relentless pursuit of quality, a broad portfolio of services and a commitment to continuous improvement,” he continues.
Tomayko explains that the TTG Imaging Solutions stresses four factors to provide excellent service to customers:
The company’s tremendous growth is a testament to the service it provides, but it does not come without some unique challenges.
“The biggest challenge was integrating acquisitions over a short time period into a working organization. Since TTG Imaging Solutions remains acquisitive, the focus will continue to be capitalizing on efficient and effective integrations,” Tomayko says. “The company has made a substantial upgrade in internal management and a consistent communication system. Experience and an organized management team has prepared the company to grow both organically and with strategic acquisitions.”
“The company will focus on organic growth by continuing to sell quality refurbished nuclear, PET and PET/CT systems, adding on service contracts and hiring top field service engineers to cover a national landscape,” he adds. “TTG Imaging Solutions will also look to develop regions where it can maximize its integrated model of equipment service, staffing and radiopharmaceuticals. The company will still seek to acquire complementary businesses that have the right culture fit and partnerships with firms that enhance TTG’s opportunities in molecular imaging.
It is an exciting time for TTG Imaging Solutions. Tomayko says he is especially excited about its portfolio of services and capabilities.
“We are excited to provide a broad portfolio of hybrid imaging (PET/CT and SPECT/CT) systems that are both new and refurbished. We are the exclusive U.S. source for Mediso Medical Imaging System’s AnyScan S (headquartered in Budapest, Hungary), and are excited to distribute systems for them as they develop new hybrid scanners,” he says.
TTG Imaging Solutions has a corporate office in Pittsburgh, Pennsylvania, with two Centers of Excellence. The SPECT Center of Excellence located in Stokesdale, North Carolina is certified to both ISO 9001 and ISO 13485 international quality standards.
The in-house engineers and project management team at the SPECT Center of Excellence ensure TTG’s equipment is fully equipped for patient use. The PET and PET/CT Center of Excellence is located in Houston, Texas and is a highly-specialized facility dedicated to the refurbishment and clinical testing of advanced imaging equipment. Its lead-lined bays allow up to four systems to be refurbished and tested simultaneously.
The individuals who make up TTG Imaging Solutions are the most impressive aspect of the company.
“Our service department is composed of 40-plus OEM-trained and certified field service engineers that each average more than 18 years of experience across all OEMs in SPECT, CT, PET, SPECT/CT and PET/CT imaging,” Tomayko shares. “Our applications team has the experience and knowledge to train your staff when introducing a new imaging modality or equipment into your laboratory. We provide our customers with extensive on-site training and continuous clinical applications support with every equipment purchase and service agreement. We strongly believe that training and support are important components in the success of your laboratory.”
For more information, visit TTGImagingSolutions.com.
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