The Webinar Wednesday presentation “Retrieve Diagnostic Information of Devices by Slaving the Hard Disk” presented by Summit Imaging CEO and CTO Larry Nguyen was eligible for 1 credit from the ACI.
Often HTMs are called to service a device following complaints from users of faults and codes. Commonly, HTMs are blind to fault data making troubleshooting and diagnostics of the failure extraordinarily difficult and time consuming.
As the webinar workbook explained, “Summit is committed to empowering HTMs to service their own equipment to lower total cost of ownership and improve patient care. Join us for a webinar that educates HTMs to obtain critical fault information for immediate and accurate diagnostics to return the device back to service as quickly as possible by slaving a hard disk to view critical service data.”
Attendees learned how to:
The webinar was popular with 143 live attendees. A recording of the session is available online for even more HTM professionals to access the information.
A post-webinar survey garnered feedback and posed the question, “How well did the content that was delivered match what you were promised when you registered?”
“It matched what I expected very well. There were some things I already knew, having used one of the USB to HD adapters before, but I still learned a few more things as well,” Biomedical Technologist O. Stephen said.
“Well done, I have this slave and use it often to transfer files from one unit to another. I feel dumb for having not used it for the purpose in this presentation. Well done and thanks,” shared Senior Instructor T. Bracewell.
“Exceeded! The title of the webinar did not capture the extensive scope of the presentation,” Clinical Engineer Technician L. DaFoe said.
“This was great content for the purpose. It would be a good addition to provide some resources to ghost a healthy hard drive in the future,” said D. Banister, field service engineer.
“Was a very good look at how the drives store information and ways to retrieve it,” said K. Ferguson, clinical engineer.
“The content was perfect. I have worked with Summit over the years and Larry did not disappoint,” Manager Biomedical Engineering C. Langmeyer said.
Webinar Wednesday exceeded the 1,500-attendee mark in 2020 with this webinar. For more information about Webinar Wednesday, including recordings of previous presentations and a calendar of upcoming webinars, visit our webinar page.
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