By Erin Register
Almost 10 years ago, Hawa Zamani started in the medical equipment and service industry as a sales rep. Today, she is CEO of Biomedical Support Systems.
“A passion for what I was doing grew within me, and I knew I was going to pursue this industry,” Hawa stated. “I knew that it would be a part of me for many years to come. Six years ago, my mother and I made a decision to start our own company and create a more personal touch in the medical equipment sales and service industry. There are many female sales reps in this industry. However, the service side is a predominantly male industry, and I wanted to be part of it.”
TechNation learned more about Biomedical Support Systems in a question-and-answer session.
Q: What is the main focus of Biomedical Support Systems?
A: Our goal is to provide excellent service at a fair and cost-effective price. We are offering our services with a more enhanced and personal touch and really like to cater to the needs of our customers, creating a one-stop biomed shop. We provide our customers with the most up-to-date technical advice that’s available in today’s market with the latest and most advanced equipment available to provide quality repairs.
Q: What services does Biomedical Support Systems offer?
A: We offer service, repair and sales of medical equipment for hospitals, clinics and doctors’ offices. Our repair services specialize in, but are not limited to, patient monitoring, respiratory equipment, surgical equipment, defibrillators, ESUs, infusion pumps, fetal cable repair and more. In addition, we sell parts, accessories (such as ECG and SPO2), new fetal probes and refurbished equipment.
Q: How does Biomedical Support Systems stand out in the medical equipment field?
A: I truly love working in this field because of the enormous responsibility of being able to provide support for hospitals, doctors and biomeds. They depend on equipment for the care of their patients. We are committed to staying up-to-date on the latest advances in the industry and to provide technicians with the support they need.
Q: Do you have any specific goals that you want Biomedical Support Systems to achieve in the near future?
A: There are not very many female-owned businesses in this industry. We would like to create a personal touch. Our main focus is to stand out from the crowd by offering not only a personal touch but the highest level of service. In fact, we demand that. Within our website, we wish to create the most up-to-date information that is needed to serve our clients. We also wish to create an online portal for technical information needed from our technicians.
As the CEO, my personal goal is to expand nationally and create jobs, continuing to grow and be innovative enough to create the most up-to-date information at the touch of your fingers. I want to expand and share our knowledge and experiences through an interactive website. Therefore, our clients can add personal experiences that would add knowledge and benefits for the patients that use the equipment needed for their care. Being able to provide jobs and helping others through my company is our ultimate goal.
FOR MORE INFORMATION, visit www.biomedicalsupportsystems.com.
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