A: All of it! The camaraderie, the learning, the vendors … knowing how others work through similar problems with their programs … benchmarking program information presented against what my program is doing. You always come away from the MD Expo being a better person than when you walked up to the desk to pick up your registration packet.
A: Well said! Unfortunately, I don’t get there as often as I would like, mainly due to budget constraints.
A: Just had this issue on one of our units. The Nebulizer Valve was broken at the axle. We had to have this sent in for repair. I believe it is a “Depot Only” repair. The Process Board (Part# 5730843) and the Nebulizer Assembly (Part# 5537371) had to be replaced. Not sure if these are parts that GE sells for you to do the repair. Cost of the service was $2,482, parts and labor. If you need a rental device, that’s an extra $840, rental fee & handling.
A: I have received that error DFV0008 many times on several Trophons. This is the explanation I received from Nanosonics.
I have done that on several of my units and the error continued every month (when new Sonex was loaded). I ended up sending my units in for repair. The nebulizer was changed and my units no longer have had any issues.
Update: Wish me luck, I’m about to attempt to replace my first neb in-house. They charged us $1,300 for it. They also harassed my purchasing department for additional information like serial number. The reason for replacing is that we get the 0008 error once every month or two. Purging the unit and reloading the Sonex works, but only for a short while.
I got the new neb assembly and it was different! The old one has a billet cup that the neb disc holder screws into, the new one has a plastic cup, and no place to screw in the components from the original billet cup. Is the plastic cup just a placeholder? is it assumed you will reuse the billet cup? The service manual says that the neb disc and holder are all that need to be replaced, so I took the new neb disc and holder off the new assembly and installed it into the original neb assembly with the billet cup. Juiced it up and its just not any better. It passes most cycles, but it’s failing on the chemical indicator. It’s coming out almost exactly the color of orange on the package. Still getting 0008 error from time to time. Waiting on another call from GE.
Working on this thing is very easy, getting information out of the manufacturer is not.
Found out the nebs have been revised and they don’t work unless you replace other parts, as well. Always something new. I’m trashing these parts and sending these trophons out to GE for service.
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