Sponsored by Innovatus Imaging
By Matt Tomory, Vice President of Sales and Marketing
As our worlds settle back down from a year of unpredictable chaos, it’s time to get back to proactive management versus crisis management on a daily basis. A key fundamental of proactive management is putting in place a life cycle plan for each device you support. Life cycle plans are like a road map to reach optimum lifetime value, assuring a positive ROI for the valuable investment your facilities make in imaging devices. How you repair and maintain your devices is a critical component of a life cycle plan.
Having been in this business for more than 30 years, I’ve seen a lot of different approaches to maintaining medical devices. What stands out the most, year after year, is the high price of low cost in this industry. Many times, providers choose to cut out steps in the repair process or use parts, materials and components that have not been verified to deliver the form, fit and function intended by the device manufacturer. To the layperson, or those unfamiliar with technical details, these might not seem necessary. All parts may appear equal, however, this has and never will be the case in an industry where precision and accuracy are so critical.
Elements of successful repair processes I have noticed to be effective over time follow. I’d welcome learning what you have discovered that works for you.
Here’s a brief summary of what I’ve experienced over the years:
In short, as we move forward into a new era for health care and imaging services, we need to think about long-term asset management of each investment we make. Doing so is a carefully concerted strategy. Without one, it’s easy and sometimes essential to make decisions on the fly, based upon availability, and when that happens, our ability to manage inventory and maintenance costs efficiently and to avoid the pitfalls of the high cost of low price is often compromised.
Matt Tomory is the Vice President of Sales and Marketing for Innovatus Imaging. Contact him directly at firstname.lastname@example.org for more information.
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