By Ted Lucidi, CBET Do you know what’s NOT covered under warranty and contract on your MRI? More importantly, do you know how you’ll address it? Warranties and service contracts provide us w... Read more

By Ted Lucidi Our last two columns have provided some technical information on the differences between traditional ultrasound probes and newer live-3D volumetric probes, specifically cardiac... Read more

By Ted Lucidi Last month’s column focused on the technological differences between traditional ultrasound probes and newer live-3D volumetric probes. Even though we highlighted some of the d... Read more

By Ted Lucidi I trust that if you, or your team, supports the ultrasound modality in any way, that you have at least heard of the Philips X5-1 transducer. In my opinion, it’s THE transducer... Read more

By Matt Tomory Ultrasound transducers are highly complex, Class ll medical devices that we see all the time on television, in health care facilities and even throughout this and other period... Read more

By Ted Lucidi, CBET Last month’s article focused on strategies that HTM professionals could use to extend the lifecycle of their MRI coils. This month, the focus is on end-user contributions... Read more

By Ted Lucidi, CBET As an imaging service engineer who worked in a hospital setting for many years of my career, I know the search for reliable methodologies, partners and practices for exte... Read more

By Ted Lucidi, CBET It’s a given that your service team needs ongoing, specialized and in-depth training on maintaining and troubleshooting the devices you have in your imaging departments.... Read more

By Bill Kollitz At some point in our careers, we all get one of “those” letters. The ones that strike deep, like a “Dear John” telling us that our trusted supplier for radiography equipment... Read more

By Matt Tomory The importance of being ISO 13485:2016 certified has been a popular topic in the medical device service industry for several years. Organizations that commit to the rigorous a... Read more