Sponsored by Cox Prosight


Cox Prosight is an IoT enabled platform solution from Cox Communications, which is the largest private telecom company in America. At Cox, we are dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities, and the characteristics that make each one unique. Cox Communications is the largest division of Cox Enterprises, a family-owned business founded in 1898 by Governor James M. Cox.
The Cox Prosight team’s mission is to help hospitals unleash the true potential of becoming a connected hospital by tracking, monitoring, and protecting assets, people and conditions utilizing real-time locating systems (RTLS). This powerful solution furthers Cox’s commitment to reinventing the health care journey to a more personalized, frictionless and overall better patient experience.
Q: Can you explain your company’s core competencies and unique selling points?
Cox Prosight: Every hospital faces challenges around equipment location and utilization and the process to manage equipment in hospitals is typically manual which can be time consuming. We built Cox Prosight to face this challenge head on. Cox Prosight is an IoT-enabled solution that provides a hospital with the ability to track and monitor assets, environments, and people across a hospital facility. We take the manual processes of tracking and monitoring equipment, along with other use cases, and automate them with real-time location data to streamline operations for hospitals. Hospitals can gain real-time visibility into the location, status and utilization of all your medical equipment. Prosight leverages location-based intelligence, enabling caregivers and operational leaders in a hospital to find equipment in real-time, along with increasing visibility on equipment status and utilization to help right-size equipment inventory and eliminate stockouts.
Our amazing customer success team leads all of our customers through deployment, training and scaling to meet their goals. We work with our customers every step of the way to ensure success through our proven, repeatable processes.
Q: What are some advantages that your company has over the competition?
Cox Prosight: RTLS has been around for quite some time but there have historically been challenges around adoption and scaling. These obstacles to adoption are due to three main factors: 1) outdated, legacy technologies 2) proprietary, single-use architecture and 3) cost. Cox Prosight was designed to circumvent these historical adoption challenges. Our solution is scalable, flexible and cost-effective enabling hospitals to realize a return on investment quickly and efficiently.
Additionally, our platform is hardware agnostic which allows us to create the best RTLS program with the right hardware based on our customers’ needs. This enables our customers to get the most value out of the platform.
Q: What product or service that your company offers are you most excited about right now?
Cox Prosight: Asset tracking is our bread and butter and what the solution was first built to achieve, but the extensibility of the platform is what makes us very excited for the future. By investing in Cox Prosight, hospitals have a platform that can be scaled to tackle other challenges including staff duress/safety, environmental monitoring and hand hygiene compliance. Our goal is to enable hospitals to break down as many technology silos as possible by building a solution that enables them to scale and tackle additional challenges utilizing one platform. We also kept in mind other critical technologies in health care and made our solution flexible to integrate where necessary.
Q: What is most important to you about the way you do business?
Cox Prosight: As a proud member of the Cox Communications family, we take pride in every connection we build leading to creating moments that matter for our customers. Every person is someone’s loved one and we don’t take that lightly. We do anything we can as an organization to aid, assist or make easier the job of a health care worker so they can provide world-class care to their patients
Q: How can Cox Prosight help with a hospital’s efficiency?
Cox Prosight: Hospital efficiency is the cornerstone of improving health care and offers numerous benefits for facilities of all sizes, including:
- Lower cost of care: When a hospital is thoroughly running, less time and resources are wasted, which lowers the overall cost of patient care.
- Better workflows: Efficient hospitals have streamlined workflows to help staff quickly locate equipment and deliver fast patient care without compromising quality.
- Happier employees: Hospitals can improve employee satisfaction by investing in ways to make operations run smoothly, alleviating physician and staff stress. According to a study, happiness is one of the factors that contributes significantly to health system efficiency.
- Improved patient outcomes: According to an article from Forbes, “when employees are happy, they are more productive and more likely to provide quality care.” There are strong correlations between better patient care when employees are satisfied. Care is also less likely to be delayed, so patients can quickly receive the treatments they need.
While there are many benefits to improving efficiency in hospitals, it is challenging to know what changes to make. Technology is one of the best ways to drive operational efficiency, and there are affordable, proven solutions on the market, like Cox Prosight. Discover how investing in real-time location systems (RTLS) technology will advance the way your facility operates.
Q: How does Cox Prosight improve operational efficiency?
Cox Prosight: Cox Prosight provides the highest level of operational insight to help transform hospitals. From tracking and monitoring assets to forecasting inventory, here are the four ways this RTLS solution addresses common barriers to achieving operational efficiency.
1. Streamlined Asset Tracking: Equipment utilization is a common problem hospitals face. Only 42% of expensive medical equipment in hospitals is utilized, and many nurses report spending up to 1 hour per shift looking for medical equipment. When medical equipment is lost or stolen, most hospitals don’t have a way to find it, which leads to overordering.
With Cox Prosight’s asset tracking capabilities, health care facilities can locate all of their medical equipment in real-time. Whether equipment is needed for maintenance, patient care, cleaning, recalls, or rentals, staff can easily find it via a desktop, tablet, or smartphone.
2. Automated Environmental Tracking: Most hospitals have hundreds of temperature-sensitive areas to monitor, which can be a very time-consuming and expensive process for staff. These rooms may contain items such as blood, specimens, or food. If the room temperature reaches an unsafe level, these items may spoil and can be very costly to replace.
Cox Prosight simplifies environmental monitoring by automating temperature checks and reporting. The solution’s smart monitoring feature monitors and logs temperature readings 24/7 and alerts staff when they are at risk of being out-of-range. Hospitals can quickly generate automated reports with accurate and updated information to prepare for compliance auditing.
3. Inventory Forecasting: There is a fine line between having enough or too much medical inventory – hospitals generally overorder medical equipment by 25%. Inaccurate inventory records can lead to increased costs, unexpected delays in demand fulfillment, and lost revenue. Not only does a lack of inventory affect staff, but it prohibits patients from receiving the quick care they need.
Hospitals can simplify management and forecasting with Cox Prosight’s medical device inventory tracking software. The software offers visibility into inventory levels, providing reliable usage data to identify trends and prevent overstocks and stockouts. Administration can eliminate guesswork and order the correct size of inventory, every time. Cox Prosight improves hospital operations by reducing unnecessary equipment purchases and the chances of equipment loss.
4. Automated Nurse Call: During a 12-hour shift, the average nurse walks almost four miles a day. From moving back and forth to patient rooms and equipment closets, they don’t have time to waste. An RTLS system helps automate workflow processes and saves time while supporting better patient care. With RTLS-enabled staff badges, nurse calls are automatically canceled when a caregiver enters the room.
In addition, RTLS-enabled staff badges allow staff to activate smart alerts in the case of an emergency or duress situation. Cox Prosight triggers automatic notifications when staff signals for support at the press of a button.
Q: Is there anything else you want readers to know about your company?
Cox Prosight: The team at Cox Prosight is here to help your organization overcome operational challenges through real-time location intelligence. Let’s talk through what you are experiencing and see if we can help!
For more information, visit coxprosight.com.

