By Ted Lucidi, CBET It can be trying for both end-users as well as service engineers when a product, sent-in for repair of a specific issue, is found to have no problems whatsoever. Repair providers face increasing pressure to resolve problems accurately and quickly yet doing so without valid data for best practices has the potential to have serious consequences. Those that engage in multiple types of and levels of testing are better prepared to solve problems right the first time and achieve optimum outcomes. Over the years, the Innovatus team has repaired over 25,000 TEE probes and has evaluated…
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By Jonathan Langer If anything positive comes out of the COVID-19 crisis, it will be how healthcare technology played a prominent role flattening the curve. And most notably, how virtual care solutions kept patients in self-quarantine to help fight the spread of the virus across our communities. Both in hospital isolation rooms and in patient homes, its use in patient triage has expanded dramatically during the crisis. Even more, it has allowed for more effective allocations of healthcare workers and vital medical equipment. Could COVID-19 become telehealth’s watershed moment? Fear of an overwhelming surge in caseloads fast-tracked a number of…
By Matt Tomory Significant advancements have occurred in transducer technology in the past few years … Single-crystal technology, CMUT, matrix array technology and wireless probes. Even though the ways that probes fail have, pretty much, remained the same, the components within probes and the methods to address the failures have become increasingly challenging. Health care organizations have been struggling to find true repair solutions for live 3D volumetric probes, such as the Philips X8-2t, X7-2t, X5-1, GE 6VT-D, and that most solutions result in replacement versus traditional repair. Live 3D volumetric transducers contain thousands of acoustic elements compared to traditional…
By George Hampton There’s no way to sugarcoat it: The healthcare technology management (HTM) field is desperate for new blood. The shrinking HTM workforce is a growing problem. Today’s HTM field is an aging and shrinking workforce. It’s predicted we will lose 20 percent of our workforce to retirement in just the next 5 years. We need to fill about 8,000 jobs just to remain at our current levels, which unfortunately are not meeting current demand. This data does not take into consideration the predictions we also will see significant growth in healthcare technology over the same time period –…
By Joe Lopez As a skilled healthcare technology management professional, no matter how experienced you are there will be times that you need outside help to solve equipment issues. We all know that speed is of the essence when it comes to troubleshooting, diagnosing and fixing systems that are not working properly. If you are going to call for phone support on an ultrasound system, there are a few things that you can do before calling to help us provide the best and timeliest support possible. Let’s go through a quick scenario: You call a service provider for help on…
Sponsored by Retrieve Medical Equipment Retrieve Medical Equipment began as a company that does exactly what its name says – retrieve medical equipment. Since their first days in business, they have helped hundreds of hospitals, imaging centers and other medical facilities turn their out-of-service imaging and biomedical equipment into a revenue source. Six years later, the company has experienced 300% growth since it first began. The company has also expanded its offering to continue to help the clinical engineers, imaging directors and the HTM community it serves. They now provide refurbished equipment solutions, deinstallations, service, and financing options, in addition…
Sponsored by Interpower On the Interpower Corporation website, company president Robert D. Wersen says he has witnessed lots of change since starting the company in 1975 including the rapidly rising expectations that customers have regarding quality of products and services. “We choose at Interpower to treat changes as opportunities, not as threats and we can do that because we have a culture that prizes teamwork above everything else. We focus on not just satisfying the customer, but really delighting them with outstanding quality and outstanding service,” Wersen states on the website. TechNation quizzed Interpower Corporation Vice President of Marketing Ralph…
Sponsored by A.M. Bickford Inc. Simply known as the “RIKEN,” Riken Gas Indicators have been the trusted tool of choice for clinical engineers. They have been described by our customers as “weekend warriors,” “a work horse” and the “foundation of my business.” Manufactured by the Riken Keiki Co. Ltd., the world leader in gas detection and sensor technology, the product line helps to insure safety by preventing industrial disasters. The Riken Keiki Co. Ltd. headquarters is in Tokyo, Japan. They provide a network of support with three manufacturing factories, 28 maintenance facilities and offices in more than 60 countries. They…

