TechNation’s Webinar Wednesday continues its 10th anniversary celebration of providing top-notch educational sessions to HTM professionals! The most recent webinar “Revolutionizing Support: The Power of REACTS in Field Service” is sponsored by AllParts and eligible for 1 credit from the ACI.
In the engaging webinar, AllParts Medical’s expert Technical Support Specialists Archie Mathis and Dale Laymon explored REACTS, an innovative app-based communication tool designed to revolutionize customer and field service support. REACTS leverages cutting-edge technology, including augmented reality, to provide remote guidance that feels like having a virtual, expert technician right by your side. Attendees were able to learn about how this powerful tool can streamline operations, enhance service efficiency and elevate customer satisfaction.
The webinar was popular with close to 100 attendees for the live presentation. A recording of the webinar is available for on-demand viewing at WebinarWednesday.com.
As part of the 10th anniversary celebration, Dakota Nash, a device integration engineer, in Georgia won a pair of Apple AirPods.
Attendees were asked “What does Webinar Wednesday provide the industry?”
“Provides helpful insight into new and emerging technologies,” said Jody Butler, a biomedical equipment technician with Memorial Hospital of Sweetwater Memorial.
“Webinar Wednesday provides the industry insight to resources that we may not have known about otherwise as well as helpful information pertaining to changes in the industry,” said Robert Wentworth, vice president biomedical operations with VIKAND.
“Updates, useful information to be informed in this fast-paced industry,” said Rafik Mesropyan, CBET, with Kaiser Permanente.
“A way to get good training out to the masses,” said Chris Benner, a biomed tech with CVMC.
For more information, visit WebinarWednesday.live
