Q: Upon turning unit on, the screen will flicker a couple times and then seem to just flicker here and there. No issues with monitoring. Curious if anyone has had anything similar to this?
A: I have seen this on their older models. Could be anything from a loose cable, to a backlight PCB going out, faulty display, incorrect incoming power and worst case scenario the main system PCB.
A: It sounds like a faulty connection or display. Sometimes it helps to open up the device and blow air through it. If there is a lot of dust accumulated in the inside, you can get interference and/or shorts. Sounds like a display issue.
A: I agree with the above replies, I’ve also seen this with monitors that have been dropped [transport monitors] or that suffered a fall [from the top tray of an anesthesia machine = machine moved with monitor still plugged into the mains] and where the monitor smacks into something [often a door frame with pole/side mounted units] when the anesthesia machine changes rooms. Check loose connectors and power supply.
Q: The following error appears on the screen whilst booting, “Connection failure Connection with Flash IIP failed Check IIP and connectivity to cable and hub.” Any suggestions?
A: Could be several things. First check all your connections. If the unit has a switch, unplug its power cable and let it reboot then reboot the IIP and CR unit. Check and make sure your IP addresses on the IIP or CR have been changed.
Q: System is stuck at Quest – “starting up” at 100%. Is there anything we can do to resolve this issue. We restarted the system a few times, used to work in the past, no longer does.
A: Coin cell could be dead and lost the system setup, try going into setup and see if you still have the configuration.
Reply: We did replace the battery because the system was in storage for a while, seems that the BIOS settings are there, not sure if we can confirm the settings are correct though. We can get the system started if we do it a few times, the other problem is that even if we get it restarted and running, it locks up in the middle of the study and needs a hard restart again.
A: If I had to guess, I would say it’s a memory problem. Can you replace the memory chips on the motherboard? Like I said, just a guess but it’s where I would look.
A: If you replaced the coin cell battery the Bios has to be reset.
A: It sounds like the unit can be started and therefore the BIOS is loading, quote:
“We can get the system started if we do it few times, the other problem is that even if we get it restarted and running, it locks up in the middle of the study and needs a hard restart again.”
The POST may be detecting an intermitten error and therefore is not allowing the unit to start. In those instances where it does start and then locks up in the middle of the study could be due to bad memory.
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