First, let me say that a decision is considered a bad decision mostly only after the outcome or consequence shows up. Another way that a decision is considered bad after it has been made is when new information is presented. Generally, a decision is not bad until it is proven bad in one of these two ways.
Decision-making generally follows a path that builds what has been referred to as “The Ladder of Inference.” First, we gather information from the available pool or real data – the type of data that could be captured by a camera, because it exists. Then the problems start.
We then selectively choose some of the data since we just are incapable of using all the available data and thus begin building the ladder. The next rung is when we affix a meaning to the selected data, the affixed meaning rung. We then add the assumptions rung the conclusions rung and the beliefs rung. This last step takes us to the top of the ladder, which is the actions rung.
So we are selective with the data, attach meaning to the selected data, make assumptions and conclusions, and then act. The problem is when we act on the wrong conclusions we have made. We can reach all the wrong conclusions we want without consequences. It is when we act on them that causes unwanted consequences.
So what to do? First, realize that this process exists. Try to choose appropriate data from the available pool. Then understand that the conclusion you reach may be influenced by previous knowledge and experiences that may not apply to this situation. Make sure to get clarification on any fuzzy data, assumptions and conclusions.
Do not let others force you to climb bad ladders with them. It will be clear to you when they are climbing such ladders because they are making unfounded assumptions. Tell them, “Manny’s Moan said not to climb that ladder with you.” When they look bewildered, you get a chance to share my brilliance with them.
Email me with comments and to let me know what you want me to Moan about next.
Got a burning question for Manny? Please send your questions to mannysmoans@mdpublishing.com.
5 Comments
I just wanted to give a quick note of appreciation for your column. Your out-of-the-box wit strikes a chord! Humor is a spice that makes life more palatable.
Hi Dale,
Thank you for your kind remarks. I guess that with age comes wit. It is a small compensation for the aches and pains.
Let me know if there is any topic you wish for me to speak on.
Have a great day.
Nice and fun article Manny! Good idea to troubleshoot your troubleshooting.
Thanks Chelsy, “troubleshoot your troubleshooting”. Great way to put it.
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